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Frequently Asked Questions

How long does it take to replace a windshield?
It typically takes 1.5 to 2 hrs to replace a windshield. Keep in mind all vehicles are different: f the vehicle has a lift kit or any pre-existing damage it can take longer. The longest part of the replacement is the wait time for the urethane. We have found the best results come from the urethane that needs to cure for 1 hour after the windshield is in place.

Do you have my windshield in stock?
We have the most common vehicles and commercial vans in stock and can often get these cars in the same day. For all other windshields, we can get most with in 24 hours of your call.

Will you replace my inspection sticker, Trans pass, parking permit etc.?
Yes, in some cases stickers do tear, we do always try our best to put things back exactly as you had them.

Do I need to wait with my vehicle?
No, you do not need to be present when we replace your windshield, but we do need the following:
We need the vehicle to be unlocked with keys available for the technician.
If using insurance we do need you to sign your name on a piece of paper giving us permission to bill your insurance company.

My rearview mirror is attached to my windshield. Will the technician reattach it?
Yes, we remove your rearview mirror and attach it to your new windshield.

Can you come out in any weather to replace my windshield?
If you have a heated garage with space for our technician to move around the vehicle then yes! However, in the winter and during in climate weather we only schedule windshield replacement in our shop. We need the temperature to be warm enough for the urethane and the molding to be pliable. We also may not be able to replace your windshield during a rainy day as we don’t want the interior of your vehicle to get wet when your windshield is out of the vehicle.

Can you Guarantee the chip or crack will be invisible after the repair?
No, the repair process does not always make the damage disappear. The main purpose for a repair is to keep the glass from cracking further. Most repairs do improve the cosmetic appearance of the chip.

Can you guarantee the chip or crack will not get worse during the repair?
Unfortunately no, due to the repair process it is possible that the windshield may crack further. We do guarantee that a successful repair will not chip or crack further. In the unlikely event that the repaired crack gets larger we will credit the cost of the repair towards the purchase of a new windshield.

Can you fix the sunroof in my car?
No, we only repair and replace windshields, back glass and side windows.

Other Questions?

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Our Locations

Brewer, Maine Location

Sunrise Glass of Brewer
590 Wilson Street
Brewer, ME 04412
Phone: 207-989-6338
Open Monday - Friday 8:00am - 4pm

Ellsworth, Maine Location

Sunrise Glass of Ellsworth
11 Bangor Road
Ellsworth, ME 04605
Phone: 207-667-9266
Open Monday - Friday 7:30am to 4pm

We'll Come To Your Location

Our glass specialists will travel to your location within a 50 mile radius of either our Brewer or Ellsworth locations.